Privacy Policy
Last Updated: January 13, 2026
1. Introduction
ClearDefense Pest Control LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, customer communications, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, mailing address, and other contact details when you submit forms, request information, schedule services, create an account, or otherwise communicate with us.
Communications Data
If you opt in to receive communications from us, we collect and maintain records related to your messaging preferences, consent status, and opt-out activity for SMS and email communications.
Automatically Collected Information
We may automatically collect certain information about your device and interactions with our website through cookies, pixels, analytics tools, and similar technologies. This information may include:
- IP address
- Browser type
- Device identifiers
- Operating system
- Pages visited
- Time spent on pages
- Referring website addresses
- Website interaction and usage data
Appointment and Service Data
If you schedule appointments or use our services, we may collect information associated with those interactions, including service history, scheduling information, and customer support communications.
3. How We Use Your Information
- Provide requested services and customer support
- Schedule and confirm appointments
- Send appointment reminders and service notifications
- Send SMS and email communications you have consented to receive
- Improve our website, services, and marketing performance
- Analyze website traffic and user behavior
- Maintain records related to consent and compliance obligations
- Detect, prevent, and monitor fraud, abuse, and security incidents
- Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to personalize your experience, analyze website traffic, improve marketing effectiveness, and better understand how users interact with our website.
You can control cookie settings through your browser preferences. Some features of the website may not function properly if cookies are disabled.
5. Advertising and Analytics
We may use third-party advertising and analytics providers, including Google Analytics, Google Ads, Meta advertising tools, and similar marketing platforms, to better understand website usage, improve our marketing efforts, and deliver relevant advertisements.
These providers may use cookies, pixels, and similar technologies to collect information about your interactions with our website and services.
6. How We Share Your Information
We do not sell your personal information or share personal information for cross-context behavioral advertising purposes as defined under applicable privacy laws.
We do not share mobile phone numbers, SMS opt-in data, or messaging consent information with third parties or affiliates for their own marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors and service providers who assist us with operating our business, including providers of:
- SMS and email delivery services
- Scheduling and customer management tools
- Website hosting and analytics
- Customer support services
- Payment processing and operational support
These providers may use information only as necessary to perform services on our behalf.
Legal and Safety Requirements
We may disclose information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, safety, property, or security of ClearDefense Pest Control LLC, our customers, employees, or others.
Business Transfers
If ClearDefense Pest Control LLC is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction. Any successor entity will remain subject to the terms of this Privacy Policy.
7. Data Retention
8. Your Choices and Privacy Rights
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Consumer Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information under applicable privacy laws, including the right to request access to, correction of, deletion of, or limitation on the use of your personal information.
To submit a privacy-related request, please contact us at privacy@cleardefensepest.com.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites.
11. Children’s Privacy
12. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
ClearDefense Pest Control LLC
3116 Weddington Rd
Matthews, NC 28105
Customer Support: +1 (470) 375-0496
Email: support@cleardefensepest.com
Privacy Requests: support@cleardefensepest.com
Please have our Privacy Statement link and page removed entirely. Everything we need is in our new Privacy Policy.